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Solving an expensive business problem -

Dis-engaged Staff.

Dis-engaged employees cost between one to five times their salary in lost productivity, actual cost, lost revenue and/or increased business risk.  For a business, this means your net profit is being eroded, for a large business this could amount to millions per annum.

For over 20 years, the Proactive Re-engagement Program© (PRP©) has been successful helping all types of business resolve this significant business problem, including resolving 100% of problems caused by dis-engaged employees, re-engaging of 65% of employees and successfully defending 100% of any unfair dismissal claims that may be lodged. 

Watch the Webinar titled "Engagement and Performance: How we Have Got it All Wrong" by clicking here.

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Dis-engaged employees usually display unacceptable behaviour, poor or under performance, absenteeism and/or presentism, or perhaps even bullying or harassment of good performing staff and often report as ‘feeling like the victim’.


For over 20 years the Proactive Re-engagement Program© (PRP©) has proven success at resolving this significant business issue.

Our unique approach is not only what differentiates us, but also what makes us your valuable business partner.

Proactively re-engaging staff helps organisations achieve their vision and optimise satisfaction, performance and productivity through energised, satisfied staff delivering high performance and great productivity.

Group Seflie


The Proactive Re-engagement Program© (PRP©) has solved this problem for over 20 years.

The program helps managers and employees have the difficult conversation by focusing on the business problems caused by the dis-engaged employee's behaviour.

Business Meeting
In Meeting


The program takes managers and employees on the journey by:

  1. Identifying the relevant business problem and then identifies a solution to resolve it.

  2. Focusing on reengagement to the organisation’s values

  3. Providing a structured conversation template to support the difficult conversation

  4. Always ensuring reasonable management action and opportunity to respond occur

  5. Providing all necessary documentation to support management actions and decisions.


Our outcomes over 20 years are:

  • 65% of PRP's result in employees being re-engaged and productive.

  • 25% of PRP©'s result in the employee choosing to resign with no ongoing legal, risk or cost issues.

  • 10% of PRP©'s result in the organisation terminating the employee.  In 100% of such cases, the organisation has successfully defended its process and decision.

Image by Sebastian Pichler

Industry: Medical Services

Problem: All work performed by dis-engaged employee repeated due to quality control concerns

Cost of Problem: $750,000


PRP Outcome: Employee successfully re-engaged to values and work quality returned to acceptable levels.

Industry: Education

Problem: Misalignment over role definition and workload

Cost of Problem:  $300,000


PRP Outcome: Successful re-engagement to values once role clarified. Principal and employee happy with outcome. 

Industry: Aged Care

Problem: Stress claims resulting from poor manager with mis-aligned values


Cost of Problem: Potential $1M


PRP Outcome: Manager successfully re-engaged to values, stress claims closed, and employees returned to productive work

“A massive shout out to the inspirational Mark Shaw who reached out to me recently and has since taken me on a brainstorming journey to explore best practice Performance Management strategies from a theoretical and practical standpoint.”

Paul Ikutegbe, Post Graduate HR Academic Award winner.


“Mark's approach to the Difficult Conversation is refreshing and valued.
He focuses on reasonable management rather than policy compliance and this leads to superior outcomes”.


Ian McDonald, Principal St Laurence’s College, Brisbane (retired).




Organisations incur real and expensive costs when employees are not aligned to their values and culture.


While the world of work has changed, most organisations have not kept pace with how to manage this problem.


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